Returns & Exchanges

At RØDE, we stand behind the quality of our professional audio equipment and offer a 30-day return policy to ensure you have the perfect gear for your creative needs. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and technical inspections.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to submit a Return Merchandise Authorization (RMA) request within 30 days of delivery.

2

Secure Packaging

Place the product in its original RØDE retail packaging, including all cables, mounts, and accessories, and pack it securely into a shipping carton to prevent transit damage.

3

Affix Shipping Label

Attach the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the item's condition and serial number, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing